Strategy
In order to develop an appropriate strategy based
on an organisation’s individual business needs, an analysis of the
current situation is imperative. This becomes the baseline for
evaluating the opportunities available for change and then defining the
most appropriate solution.
The Analysis includes a ‘health
check’ of your current situation where the following information is
confirmed, captured and documented:
1. Local / Individual Business Area
- Operating context and business practices
- Real Estate
- Current equipment
- Current equipment age and usage
- Redundancy requirements
- Cost of current environment
2. Organisational
- Business directions
- Strategic goals
The data is then analysed and the options that are available to best suit both the business and its end users are defined.
The recommendations are tailored to each situation covering:
1. “Best fit”
- Device capability and scalability
- Convergence
- Total Cost of Ownership
2. Identification of unique requirements
3. Change Management
4. Risk Management
5. An approach for ongoing management to ensure outcomes are met
The Strategy creates the document “roadmap” for:
- Business relevance
- Usability
- New innovations
- Cost effectiveness
As part of this process, the following key measures are used to develop recommendations:
- Staff to Device Ratio – the number of staff that have access to a set number of devices
- Device Utilisation – use of functionality and ability to meet business requirements
- Pages per month – the number of pages a device prints per month
- Environmental Considerations – opportunities for current and future improvement across a range of environmental areas
- Interoperability – the technical requirements of the devices to ensure interoperability with the IT environment
The strategy is regularly benchmarked for relevance and opportunities to drive continuous improvement.
