• Australia Based
  • 100+ Years Experience
  • Telecom and Power Specialists
  • 24/7 Australia-based Service Desk
  • Dedicated Longterm Partner
  • Australia Based
  • 100+ Years Experience
  • Telecom and Power Specialists
  • 24/7 Australia-based Service Desk
  • Dedicated Longterm Partner

Australia-based 24X7 support for all your telecom and power assets

Our mission is to ensure you have the most reliable telecommunications and power systems and the best customer service support. That's why we have a 24x7 support service desk based here in Australia to help you with any issues you may have. No matter what the issue is, whether it be a problem with microwave radio, UPS system, generator or CCTV camera, you can call and speak to a qualified technician. We can assist with most problems remotely and if required mobilise technicians for on-site assistance.

Capabilities

Incident Management: with a dedicated team focused on resolving incidents as quickly as possible.

On-site and Remote Support: Service teams standing by ready to mobilise anywhere in Australia.

Remote Network Monitoring: Device and network performance monitoring, alert management, data analytics and reporting, asset and configuration management.

Firmware and Software Upgrades: remote and on-site.

Site Audits and System Reviews: capable of assessing on site infrastructure and systems, and providing detailed upgrade plans.

Supply of Spare Hardware: get access to the spare equipment when you need it.

RMA Repair Service: let us manage the manufacturer repair process for you.

What makes the service ATI offers different?

With ATI’s core capability as a system designer and integrator, we are uniquely positioned to assist our customers establish an effective and efficient remote network monitoring solution. Combined with the 24x7 support service desk located in Australia, real-time monitoring, in-house engineers and teams of technicians standing by, we will ensure your network will perform.

CHAT TO OUR FRIENDLY SUPPORT TEAM NOW